If you're a biotech planning a clinical trial, about to sign with a CRO, or already running a study that needs closer management, we can help. We work on your side of the CRO relationship. We can help you choose the right CRO and negotiate the right contract, get the most out of it once the study starts, cut out unnecessary spending, and most importantly be your agent on the ground to keep the study on time and budget.

Many biotechs reach this point without a full clinical operations team, or with one that's already stretched. Our consultants have run trials at sponsors and at CROs. They bring hard-earned experience of the problems trials commonly run into, and know how to spot them early. They work as part of your team, so you get the experience you need without building a department to get it.

As a study moves, it can need specialist input: a physician on a medical question, or a statistician on the analysis plan. We can bring that into the same engagement, under the same management and accountability, so you aren't left finding and coordinating another contractor. We're not a CRO and we don't conduct studies; we help you hold the one you hire to what it agreed.

Your company, as sponsor, oversees the CRO, which conducts the study with the sites. Alacrita works on your side, managing the CRO and working with the study teams at the sites where the study needs it. Your company Sponsor: owns the study and the decisions Alacrita, on your side CRO management, trial management, medical oversight oversees works with CRO conducts the study Sites treat patients
The CRO conducts the study and you oversee it. We do that work with you, managing the CRO and, where the study needs it, working with the study teams at the sites.
Example engagement

For a clinical-stage oncology biotech, an Alacrita clinical operations lead has managed the sponsor's side of a Phase 1 program since start-up in 2023. The engagement has since taken on a second trial and continued under a new chief medical officer. More engagements below.

Planning a trial, or running one? Talk to us.


Where the Value Is

If this is your first clinical trial, the CRO contract is likely among the largest you've signed. The contract sets what the CRO delivers. How the relationship is managed shapes how smoothly the study runs, what it ends up costing, and whether problems are caught while they can still be fixed.

Choosing the CRO

Starting with the right CRO and contract

The CRO and contract you start with set how much of the study you can still steer later. We can run the selection and negotiate the contract with you; see CDMO and CRO selection and management.

Managing the relationship

Holding the CRO to the contract

We can manage the relationship on your behalf, with:

  • Regular governance reviews with the CRO
  • Invoices checked against plan and budget
  • Change orders challenged or agreed, with our recommendation
  • Performance issues raised and followed through
  • Decisions brought to you when they're needed
Managing the study

Catching problems early

We know where studies tend to go wrong, and keep watch on:

  • Enrollment, so a shortfall is caught in month three, not month nine
  • Deviations, so a pattern is fixed before it becomes an inspection finding
  • Data quality and safety questions, raised with you as they come up
  • Costs, so a change order is questioned before it's invoiced

What We Manage for You

How we keep you informed depends on your study and your team: a weekly call, a written update, a governance meeting with the CRO, or a conversation when something needs a decision. Whatever the format, these are the areas we manage and keep you informed on.

Enrollment

Progress by site against plan, and what to do when it falls behind.

Site start-up

Approvals, contracts, and site activation, and what is holding up the next site.

Data quality and conduct

Deviations, monitoring findings, and readiness for database lock.

CRO performance and cost

Milestones and budget against the contract, with change orders and invoices reviewed.

Safety and medical questions

Reviewed by an Alacrita physician where medical oversight is part of the engagement.

Risks and decisions

Each with the options, our recommendation, and when a decision is needed.

Our lead can represent you with the CRO or advise your own team. The structure is yours to choose.

Areas of Work

You can engage us for any of these on its own or in combination, at whatever point your study has reached. The table shows where each usually falls. For the wider clinical development program, see clinical development.

Where each service usually falls. The stages overlap.
Service Before the first patient While the study runs After the last patient
Study planning and CRO selectionBefore the first patient      
Study start-upBefore the first patient      
Trial managementWhile the study runs, through database lock    
Medical oversight and medical monitoringBefore the first patient through the end of the study  
Interim clinical leadershipAt any stage At any stage

Study planning and CRO selection

Choosing the CRO is one of the first big decisions on a trial, and bigger is not always better. A large CRO can be the right choice for a global study, but a smaller sponsor may not get its most experienced team or its full attention. What matters is the team you'll actually get: who is proposed, how much of their time, how much senior attention, and how escalation works, alongside technical fit and price. We can help you set the study plan and budget the CRO bids against, choose a CRO that fits the study, and negotiate a contract that gives you the right people and services and pays only for what you need. How we run selection is described under CDMO and CRO selection and management.

This can include

  • The study timeline and budget assumptions
  • The CRO scope of work
  • Shortlist, bids, and selection
  • Contract negotiation

Who you'd work with: Alacrita associate consultants who have set study plans and budgets and taken CROs through selection and contracting from the sponsor side, from first-in-human through Phase 3. They include a head of clinical operations who selected the CROs for five trials at venture-backed biotechs, one of them a pivotal Phase 3.

Study start-up

Before the first patient is dosed, the protocol and investigator's brochure, ethics approvals, site contracts and budgets, and the CRO's own readiness have to come together. We can manage them as one plan, so whatever is holding up a site is found and cleared early.

This can include

  • Start-up plan and tracking
  • IRB and ethics submissions, tracked and followed through
  • Site contract and budget negotiation, directly or through the CRO
  • CRO and vendor readiness reviews
  • Oversight of site initiation

Who you'd work with: consultants in clinical operations and clinical quality who have taken Phase 1 through Phase 3 studies through start-up and site activation at sponsors and at CROs.

Trial management

Once patients are enrolling, we can manage the study on your behalf: holding the CRO to the contract, tracking enrollment, deviations, data quality, and costs against plan, and bringing you decisions as they arise.

This can include

  • Governance meetings with the CRO
  • Enrollment and deviation tracking, with recommendations
  • Site relationships and recruitment reviews
  • Clinical quality and GCP issues raised and followed through
  • Oversight of specialist vendors such as central and imaging labs
  • Invoice and change-order review against the contract

Who you'd work with: consultants who have run clinical operations and clinical quality from the sponsor side, alongside former CRO project directors who know what sits behind the reports you receive. They include a former senior director of global clinical operations at an international CRO and a former FDA investigator who conducted GCP inspections.

Medical oversight and medical monitoring

Trials raise medical questions: whether a patient is eligible, whether a dose should continue, what an adverse event means for the study. We can provide a physician on your side to answer them, review trial and safety data, and prepare for DSMB meetings, either as the study's medical monitor or overseeing the CRO's, depending on how the engagement is set up.

This can include

  • Medical monitoring
  • Data and patient profile review
  • Eligibility and dosing questions from sites
  • Safety event review
  • DSMB preparation
  • Medical input to study decisions

Who you'd work with: consultants who have served as chief medical officers and lead medical monitors, including an oncologist who was lead medical monitor on a Phase 3 registration study in acute myeloid leukemia.

Interim clinical leadership

If you're between chief medical officers, or need one before you can justify the hire, one of our physicians or clinical development leaders can step in as interim chief medical officer, medical director, or clinical lead. They can run the function through a program, a filing, or the search for a permanent hire, then hand over or stay on alongside the new leader. On when a fractional role fits, see our article on fractional CMOs.

This can include

  • Leading the clinical team
  • Representing you with investors, partners, investigators, and regulators
  • Helping evaluate candidates for the permanent role

Who you'd work with: consultants who have held chief medical officer and medical director roles at biotechs and pharma companies, from first-in-human through registration.

Additional Capabilities as the Study Needs Them

At some point many trials need more than operations and medical oversight: a protocol reworked, the statistics behind the analysis, a clinical study report, or a safety function set up. We can add these to the same engagement, scoped to what the study needs.

  • Study design and protocols. From physicians and clinical development leads who have written Phase 1 through Phase 3 protocols.
    • Endpoints and inclusion criteria
    • Review of the protocol before it is locked
  • Biostatistics. From statisticians including a chartered statistician who has co-authored published Phase 3 oncology trials. We can keep the same statistical team from the plan through to the results.
    • Sample size and power
    • The statistical analysis plan
    • Randomization
    • DSMB statistical support
    • The analysis when the data comes in
  • Trial documents and reporting. From physicians and regulatory medical writers who have taken these documents through agency review.
    • Investigator's brochures
    • DSMB charters
    • Clinical study reports through to submission
  • Pharmacovigilance and drug safety. Led by drug safety physicians who have built safety functions at small biotechs, headed global safety, and served as EU QPPV.
    • Setting up the pharmacovigilance system
    • Selecting and managing the safety database vendor that handles case processing and expedited reporting
    • The safety management plan
    • DSURs and other aggregate reports
    • Signal evaluation
    • Safety data exchange agreements with partners

Issues We Help Prevent

Trial problems are cheaper to fix the earlier they're found. These are some of the common ones we watch for.

  1. A protocol that can't answer the question

    We review endpoints, inclusion criteria, and sample size with you before the protocol is locked, so the study can support the decision that comes after it.

  2. A study plan the CRO didn't bid against

    We set the timeline and enrollment assumptions with you before the CRO scope is written, so the contract reflects the study you mean to run.

  3. Enrollment falling behind unnoticed

    We track enrollment against plan from the first site and recommend changes to sites, criteria, or timeline as soon as it slips.

  4. A study slipping down the CRO's priority list

    Regular governance and a clear escalation route on your side mean slippage is raised on a schedule, not when someone happens to notice.

  5. Scope creep that arrives as a change order

    We flag operational changes as they happen, so a change order reaches you already explained and with our recommendation.

  6. You and the CRO working to different assumptions

    Scope, responsibilities, and reporting are agreed at the start and revisited at each review, so a difference surfaces as a discussion, not a dispute.

  7. A medical or safety question with no one on your side to answer it

    Where medical oversight is part of the engagement, an Alacrita physician answers it, working with the CRO's medical monitor and safety team.

  8. A gap in clinical leadership at the wrong moment

    An interim chief medical officer or clinical lead can take on the function at short notice, so decisions and filings don't have to wait for a hire.

If one of these sounds familiar, get in touch.

When to Engage Alacrita

Where clients usually start. The first four follow the life of a study; the last two can happen at any point. The earlier we're involved, the more of the CRO contract is still open to shape.

Earliest

Before the protocol is final

Design, endpoints, and inclusion criteria can still change, and your study plan and budget are set before the CRO bids against them.

While choosing a CRO

The CRO's scope and your contract are negotiated with the design and budget in hand.

Before the first site opens

Governance with the CRO is in place before the first patient, so reporting and escalation routes are ready when the study starts.

With a study already running

We start with a review of the protocol, the CRO's scope of work, and where the study stands, then set up governance for the rest of the study.

Alongside your clinical team

We add to your team rather than replace it, with responsibilities agreed at the start.

When clinical leadership changes

We can cover the transition and help you evaluate candidates for the permanent role.

Selected Engagements

Examples of our work managing CROs and trials, providing medical oversight, and leading clinical teams, with study design and biostatistics where a program needed them, for companies from university pre-spinouts to European pharma.

Want to talk about your study? Get in touch.


Related Case Studies

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Frequently Asked Questions

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